Reviewing An Online Medical Question And Answer Service

Posted on June 29, 2025 by Tom Wade MD

Today I review the site askadoctor.help. What follows is from the site:

Chat with a Doctor online without leaving your house
Unlimited chats with verified, top-rated doctors.
Describe your issue
Chat 1:1 with a doctor
Save time and money

This review and post is not in any sense an endorsement of askadoctor.help. I have no relationship, clinical or financial, with the site.

All that follows is from the above site.

By clicking “Confirm now” I agree to the Terms of Service, Privacy Policy, to be charged the one-time join fee, and a $43 monthly membership fee today and each month until I cancel. I can cancel via My Account to avoid future charges.

So to talk by phone or text with a doctor for the initial visit will be $44 [a one dollar join free and an initial $43 first month fee]and then a recurring automatic fee of $43 a month until you cancel!

Prior to signing up I urge you to carefully the entire terms of service document.

Effective Date: September 22, 2024

IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS AS DETAILED IN THE ARBITRATION AND CLASS ACTION WAIVER SECTION BELOW. PLEASE READ CAREFULLY.

PLEASE NOTE THAT YOUR USE OF AND ACCESS TO THE PLATFORM (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE PLATFORM IN ANY MANNER.

Table of Contents

1. Acceptance of Terms
2. The Platform
3. Additional Premium Services
4. Fair Use Policy
5. Modification of Terms of Platform
6. Eligibility & Account Creation
7. Posts and Communications with Experts
8. Prohibitions
9. Notice and Procedure for Making Claims of Copyright Infringement
10. Fees, Refund and Cancellation Policy
11. Proprietary Rights and Limited License
12. Feedback
13. Third Party Links & Services
14. Duration and Termination of Agreement
15. Indemnity and Release
16. SMS Terms
17. Disclaimers
18. Limitation of Liability
19. Arbitration and Class Action Waiver
20. Venue and Governing Law
21. Application License
22. General
23. Contact Us
24. iOS Terms
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